The Wycliffe Medical Practice
The Wycliffe Medical Practice, Lutterworth Medical Centre, Gilmorton Road, Lutterworth, LE17 4EB
Tel: 01455 553 531 or The Prescription line 01455 200793
Fax: 01455 550 083
Out of Hours: 111
Feeling stressed,anxious, or sufferring with low mood, Let's Talk Wellbeing Service can arrange an assessment appointment for you now, call us on 01509 561100

Online Services

Our practice currently provides a number of online services to patients. These are mainly through 2 different tools. Both of these tools are available 24 hours a day.

  •  SystmOne online
  • Engage Consult

 
Both of these can be accessed via any device which allows internet access.
Below is a brief description of the services you can access via these tools:

SystmOne Online

  • Booking appointments
  • Viewing records/results
  • Ordering repeat or acute medication
     
    To access click on the image on the right.
To sign up for SystmOne, please complete this form and bring into the surgery with your photo ID (either Passport or Driving Licence) and proof of your address. We will then be able to issue you with your login details.
 

Engage Consult

  • Submitting photographs/images to the clinical staff
  • Requesting an appointment with a GP/Nurse
  • Submitting documents such as annual review questionnaires or blood pressure readings
     
    To access or sign up, please click on the image on the right.

Guide to taking better photos

Click here for the guide of how to take better photos which will help your clinician treat your conditions.


Engage Consult Guides

Below are 2 guides to the most common uses for this tool: How to submit Medical requests and how to send photos and documents.

Instructions to Patients who wish to use
Engage Consult to request medical advice

Engage Consult offers patients an new way of communicating with their GP Practice - if you sign up for an account you will be able to send us requests about medical issues or raise an administrative query online rather than calling us.
 

  1. Follow the link on the surgery website
  2. Sign up (fill in details) or log in (if you already have an account)
  3. Who would you like to access services for?- click your name (self)
  4. Request help from surgery
  5. Read the information, tick in all 3 boxes and press continue
  6. Check phone number, if ok press continue
  7. Click a medical problem
  8. You can advise us which medical professional you feel will be able to help with your problem. Please note, we will ultimately decide which member of staff is most suitable to deal with your query.
  9. Click either yes or no depending on whether you need to advise us of your availability
  10. Click on the most relevant description of your problem
  11. Please answer the questions
  12. If you feel the clinician may benefit from pictures or another document, please attach this when asked. 
  13. IF YOU WANT TO SUBMIT MORE THAN ONE DOCUMENT:
-Click upload file and select the file you wish to attach
-Once you have attached a file the screen will then have 2 big buttons- download report and continue as well as a small back arrow- click on the back arrow
-you can upload another document
-repeat as many times as necessary
  1. If possible please take the time to complete the medical questionnaire in order for us to gain as much information as possible about your problem. You can stop the questionnaire and submit your request at any point. If you do not wish to complete this please press ‘no, send my request as it is’.
  2. Please check the summary of the information you have given us. If everything is correct please press accept and continue. You have the option to download a report of your request.

Instructions to Patients who wish to use
Engage Consult to submit forms/pictures/BP readings etc.

 
1. Click on this link https://wsp.psf-live.co.uk/281/#/welcome
2. Sign up (fill in details)/log in
3. Who would you like to access services for?- click your name (self)
4. Request help from surgery
5. Tick in all 3 boxes and press continue
6. Check phone number, if ok press continue
7. CLICK ADMINISTRATIVE QUERY OR QUESTION
8. Click anyone
9. Click MEDICAL INFORMATION
10. Upload file- can be documents pics etc or you can type BP readings, BM readings into the text box.
Please ensure you write FAO Dr… or a brief description of what you are submitting into the ‘Enter your query here’ box or your request WILL NOT be submitted. You can submit as many attachments as you wish.
11. Press continue
12. Read information and check telephone number and press send


 
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